I have a son with a significant mental health diagnosis as well as Autism. It is very hard for him to leave the house. Our first appointment was a last minute cancellation, as this is a new situation and his anxiety was very high. I respect the time reserved and understand a cancellation charge. I was told we would not be charged since it was the first time. I scheduled another appointment and was told that 24 hour notice was required to cancel or reschedule. I called 48 hours in advance and was told that they can't accept cancellations even with 48 hours notice, so we are not allowed to book another appointment. 48 hours is a reasonable time to cancel. This office doesn't understand special needs or mental health, despite how they described themselves as being accepting and understanding. They never got the chance to meet my Wonderful special son. If you make an appointment and need to change it beware you may be banned.

Dr. Thomas Burdo is a top notch dentist. I have a child with autism and Dr. Burdo was recommended to us off an autism group and now I know why. What an amazing doctor that knew exactly how to make my baby’s teeth healthy again. My son had to be put to sleep at Helen Devos (amazing hospital) and we drove 3 hrs just to make sure our son was under the care of Dr. Burdo. He made a terrifying experience an amazing one for us. Not to mention the hospital is also top notch with amazing anesthesia and staff. Dr. Burdo really knows his stuff and truly put us at ease. Thank you Dr. Burdo for everything you did for our family. We cannot thank you enough.

Been seeing Dr B and staff for many years.. always awsome, great service and fun. If i have and emergency they find a way to get me in asap. Would highly recommend to anyone. Thanks for everything Dr Burdo and Team.

Best dentist I’ve ever been too! Dr. Burdo is so friendly and nice - makes me feel very comfortable. Office is extremely clean - staff is super nice and accommodative. Overall exceeded my expectations!!

We have been taking our son to see Dr. Burdo for over two years now. I have a child with special needs and after having a few bad experiences with dentists catering to his needs, I was so relieved to find Dr. Burdo. He does an amazing job. The staff at his office and at Helen Devos are amazing at making sure everything goes as smoothly as possible. You can truly see how much Dr. Burdo loves his job and taking care of his patients. Hoping to start having my whole family go to him for dental work.